1. IDEAS+: NOW FREE FOR YOU


IDEAS+ is the premium version of IDEAS, our Social Media Content Hub. Guard.Social IDEAS collects the best performing social media content and it shows you more than 2 million fresh new trending posts from all over the world.


With IDEAS, you can:

  • Get inspired by the best performing posts from Facebook and Instagram
  • Spy on your competitors’ performances and activities
  • Filter the results to focus on what you’re working on



IDEAS
IDEAS+
REFRESH
20
Unlimited
TOP CONTENT
18
150
FAVORITES
30
Unlimited
FILTERS
Social Network, Market, Type, Country
Social Network, Market, Type, Country, Keyword, Period
CUSTOM MARKETS
2
Unlimited



We love you so much that we decided to give you 3 months of IDEAS+ for free

ENJOY!


Release date: 2017, December



2. BOOST PERFORMANCE



Our Develop Team has grown and we want to start 2018 on the right foot.


We know how important is for you to have a fast performing tool, so we decided to work on the software performance: we want to optimize your experience on Guard.Social, boosting the tool efficiency.

 

    GET READY TO GO AT THE SPEED OF LIGHT!




Release date: 2018, February



3. BRAND-NEW TICKETING AREA




As you already know, in the last months we have collected your feedback on the Ticketing Area with meetings, calls and surveys. 


Starting from them, we are now designing the new Ticketing Solution: 

the Ticketing Area will be totally reviewed and pimped-up! 




The Brand-New Ticketing Area will allow you to:

  1. SPEED UP YOUR DAILY ACTIVITY. 
    1. Manage your Ticket directly in the Ticket List
    2. Classify, re-assign or resolve Tickets using Bulk Actions
    3. Use Advanced Reply Options also for private messages
    4. Search for username or keywords
    5. Order by the last user interactions
    6. See interactive & playable content
  1. USE THE LATEST SOCIAL FEATURES. 

    1. Use Facebook private messages as a chat

    2. Enable Ticketing for Instagram

    3. Manage new Twitter content with more than 140 characters

  1. FOCUS ON THE URGENT REQUESTS.

    1. Customize & save your Ticket List(s)

    2. Be alerted when a new Ticket arrives in the List(s)

    3. Easily find multithreaded Tickets with public & private interactions

  1. BE MORE FAMILIAR WITH THE COMMUNITY. 

    1. Collect Instagram User Cards

    2. Access to full Social History (User & Page Interactions)

    3. Go directly from Social History to Posted Content

  1. ANALYZE PERFORMANCE IN REAL-TIME. 

    1. Track your performances

    2. Quickly identify awkward situations

    3. Take Control of the Team Performances

  1. DOWNSIZE HUMAN ERRORS. 

    1. Edit Facebook Content after posting them

    2. Rollback actions

    3. Enjoy automatic refreshes

  1. AND.. GO MOBILE! 

    1. Manage difficult situations out of the office

    2. Always controll your team performance

    3. Be reachable also in the week-ends


WE KNOW YOU WILL LOVE IT!



Next step: 2018, January - We will share with you the new design of the solution to get your feedback